Terms and Conditions
Last updated: 7 August 2026
Welcome to www.kimirunna.com (the "Website"). These Terms and Conditions govern your access to and use of the Website, including any purchases made through the online store.
By accessing or using the Website, you agree to be bound by these Terms and Conditions. If you do not agree, you should discontinue use of the Website immediately.
1. About us
Kimi Runna ("we", "our", or "us") operates this Website from Melbourne, Victoria, Australia.
The Website is hosted by Squarespace, and the domain name is registered through GoDaddy.
For any questions regarding these Terms and Conditions, please contact:
Email: kimirunna@gmail.com
2. Eligibility
By using the Website, you confirm that:
You are at least 18 years of age or have the permission of a parent or guardian.
Any information you provide is accurate and complete.
You will use the Website only for lawful purposes.
We reserve the right to refuse access to the Website or cancel orders at our discretion where fraudulent, abusive or unlawful behaviour is suspected.
3. Products and availability
We make reasonable efforts to ensure that all merchandise descriptions, photographs and pricing displayed on the Website are accurate.
However:
Colours and product appearance may vary depending on your device.
Product availability is not guaranteed.
We reserve the right to discontinue or modify products at any time.
Prices may change without notice.
Submission of an order does not guarantee acceptance. We reserve the right to reject or cancel an order for any reason, including stock shortages, pricing errors or suspected fraud.
4. Orders and payment
By placing an order through the Website, you agree that:
You are authorised to use the payment method provided.
All billing and shipping information supplied is accurate.
Payment must be successfully processed before an order is dispatched.
Payments are securely processed by third-party payment providers.
Payment providers used:
[Insert payment provider]
[Insert payment provider]
We do not store your complete payment details.
5. Shipping
Kimi Runna currently ships merchandise within Australia only.
Estimated shipping times are provided as a guide and may vary due to factors outside our control, including postal delays, weather events or carrier issues.
Customers are responsible for ensuring that delivery details are accurate. We are not responsible for delays or losses arising from incorrect information supplied during checkout.
6. Pre-orders
From time to time, Kimi Runna may offer merchandise or music releases on a pre-order basis.
By placing a pre-order, you acknowledge and agree that:
The item may not be immediately available for shipment.
Estimated release and shipping dates are subject to change.
Production delays may occur.
We will endeavour to keep customers informed of significant changes.
If a pre-order item is cancelled or cannot be fulfilled, customers will receive a refund for the affected purchase.
7. Returns and refunds
Refund and return requests are assessed on a case-by-case basis.
Customers who experience issues with an order should contact us at kimirunna@gmail.com as soon as possible, providing details of the purchase and the reason for the request.
Nothing in these Terms and Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law, including rights relating to faulty, damaged or incorrectly supplied goods.
Where required by law, we will provide repairs, replacements or refunds.
8. Intellectual property
All content on the Website, including but not limited to:
Music
Artwork
Logos
Videos
Images
Text
Graphics
Designs
Merchandise concepts
Branding
is owned by Kimi Runna or licensed to Kimi Runna and is protected by Australian and international intellectual property laws.
You may not reproduce, modify, distribute, publish, sell or exploit any Website content without our prior written permission.
9. Third-party services and content
The Website may include links to or embedded content from third-party services, including:
Spotify
YouTube
Meta platforms
TikTok
These third-party services operate independently from Kimi Runna. We are not responsible for their content, availability or privacy practices.
Your use of third-party platforms is governed by their own terms and conditions.
10. Website availability
We aim to keep the Website accessible at all times; however, we do not guarantee uninterrupted access.
We may suspend, modify or discontinue any part of the Website at any time without notice.
We are not liable for losses arising from interruptions, maintenance, technical failures or events outside our reasonable control.
11. Limitation of liability
To the maximum extent permitted by law, Kimi Runna will not be liable for any indirect, incidental, consequential or special damages arising from:
Use of the Website;
Inability to access the Website;
Delays in shipping;
Errors or inaccuracies in Website content; or
Reliance on information contained on the Website.
Where liability cannot be excluded under Australian law, our liability is limited to the extent permitted by law.
12. Indemnity
You agree to indemnify and hold harmless Kimi Runna, its owners, affiliates and representatives from any claims, damages, losses or expenses arising from:
Your misuse of the Website;
Your breach of these Terms and Conditions; or
Your violation of any applicable law.
13. Changes to these Terms and Conditions
We reserve the right to amend these Terms and Conditions at any time.
Any changes will take effect immediately upon publication on the Website. Continued use of the Website constitutes acceptance of the revised Terms and Conditions.
14. Governing law
These Terms and Conditions are governed by the laws of Victoria, Australia.
Any disputes arising in connection with these Terms and Conditions will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
15. Contact us
If you have any questions regarding these Terms and Conditions, please contact:
Kimi Runna
Email: kimirunna@gmail.com